Service Request

Please submit your service requests for non-emergency items using the form below.  Requests must be made by the legal owner of the home.  We appreciate your patience as the scheduling of service appointments continue to be impacted due to supply chain and labor challenges.  This continues to impact homebuilders and construction projects nationwide, including in our region, which in turn is having an impact on the timelines for warranty service orders.

Appliances: 

As your appliances are warrantied directly through the manufacturer, please contact them directly to submit a service request.  This information is provided on your Homeowner Maintenance Manual Online Portal.

As always, we are grateful for the opportunity to serve you.

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Service Request Form

Service appointments are available from 8:00 a.m. - 3:00 p.m. Monday - Friday. We appreciate your cooperation and look forward to providing you with efficient service.

Please provide as detailed information as possible to avoid an inspection appointment. Following the example below.

  1. Please provide photo from 6 feet away for all service requests involving windows, cabinets, granite, tile, doors, baseboards, finishes (ie. Paint, drywall, plumbing fixtures, sinks)
  2. Do not use the flash with photos
  3. Do not use zoom on your camera or phone

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