McCaffrey Homes is pleased to announce that for the fifth time this year homeowners have recently rated the local homebuilder number one in the nation for the "Best Overall Home Ownership Experience" during their first year in the new home. The Eliant rankings emerged from the tabulation of surveys received from new homeowners of over 140 builders across the U.S. and Canada. Eliant is a San Clemente based research firm that works with the top homebuilding companies in North America.
"For the fifth time in seven months, McCaffrey Homes has been ranked #1 in the nation with an outstanding score of 95% on the Key Measures rating…Extraordinary!" said Robert Mirman, CEO of Eliant. "Our analysis has shown that it is much more difficult to achieve high marks with homeowners 10-12 months after the sale. Therefore, to have such a consistently high level of service ratings with their customers after nearly one year of purchase is extraordinary."
Mirman detailed that Eliant's key measures include home owners' ratings of: Overall quality of construction, the homebuilder's ability to meet or exceed promises, and the homeowner willingness to refer a friend. "McCaffrey Homes' dedication and focus on providing the customer with a delightful experience after the sale should be emulated and is worthy of celebration!" he said.
"The Eliant measurements are the strongest indication by actual homeowners of a homebuilder's performance," said Robert A. McCaffrey, CEO of McCaffrey Homes. "To lead the nation for so many months demonstrates a consistency in delivering world class customer service to our homeowners long after they have received the keys to their home. Knowing our homeowners are happy with their McCaffrey home a year after they've moved in illustrates our team's commitment to the quality of our construction and providing a homeowner experience that is second to none."
McCaffrey Homes also received the annual Eliant 2013 Homebuyer's Choice Award for an almost unprecedented 47.5 percent of homes sold from referrals. McCaffrey Homes received five Eliant 2013 Homebuyers' Choice Awards ranking them as one of the top North American builders for the quality of their home design, construction and customer service.
Founded in 1984, the San Clemente based research firm works with the top homebuilding companies in 37 states and Canada. The foremost consumer research company catering exclusively to the new home industry, Eliant administered more than 76,500 surveys in 2012 to all recent homeowners from over 148 major homebuilders across the U.S. and Canada. To learn more about Eliant and their survey methodology visit Eliant.com.
For three generations, homebuyers have turned to McCaffrey Homes for quality homes and desirable communities throughout California's Central San Joaquin Valley. The company has built more than 8,000 homes throughout the region. The local family homebuilder has also been recognized on the national, state and local levels for their contributions to the community. Homebuyers can learn how they too can experience the same outstanding quality and customer service by visiting their newest neighborhoods, The Heights at Loma Vista and The Gallery in Clovis.