For over 40 years McCaffrey Homes has been committed to providing your family with the highest quality home for years to come. Our commitment to you doesn't end when you move into to your home. We take pride in providing a complete home ownership experience. So when you make the move to your new McCaffrey home, you can rest assured that our community of professionals will be there for you.
First determine if this is an emergency, or non-emergency issue.
The following conditions are considered emergency response issues by our subcontractor/trade partners:
*Total loss of electricity
*Total loss of water
*Plumbing leak that requires the water supply to be shut off to the home
*Gas leak – Contact PG & E immediately!
*Total loss of air conditioning
*Total loss of heat
If you are experiencing one of the above emergencies, please contact the appropriate trade contractors or public utility companies directly. Click here to access your homeowner portal and emergency contact information.
If your home issue, is a non-emergency, please determine whether it is an item covered under your McCaffrey Homes Limited Warranty, CA Residential Construction Performance Guidelines, and SB 800 Pamphlet, given to you at the time of contract in your Homeowner’s Portal. Click here to access this information in your online Homeowner Portal.
Please refer to your Homeowner portal and review the following items given to you at time of contract.
* Limited Warranty
* SB 800 Pamphlet
* CA Residential Construction Performance Guidelines